Frequently Asked Questions
Our Produce Bags
Just the facts ...
+ What is the size and how strong are your bags?
Each of our Reusable Produce Bags Pack contains 3 bags. Two of the bags measure 11" X 14", the larger bag in the middle measures 14.5" X 18.5". The bags can hold up to 22 lbs.
Yes! Our Reusable Produce Bags are either hand washable/rinse able and hang to dry, or you can place them in the washing machine and hang to dry.
+ What are the Reusable Produce Bags made out of?
They are made of 100% polyester.
+ Where are your Reusable Produce Bags made?
Our bags are responsibly made in China by a small, family owned sewing manufacturer. Over the past 2 years, our manufacturer has become a trusted partner and collaborator.
We have visited the facility and found that the following standards are met:
- Employment freely chosen
- Worker rights respected
- Working conditions safe and hygienic
- No child labor used
- Fair living wages paid
- Compliance with no excessive working hours
- No discrimination
- No harsh or inhuman treatment allowed
+ Have you had your fabric tested?
We have had our fabric and packaging tested by Intertek. Our fabric does not contain any of the chemicals listed in California’s Proposition 65 – no bisphenol-a (BPA),
no heavy metals and no Phthalates (7 Phthalates). California’s Proposition 65, also known as the Safe Drinking Water and Toxic Enforcement Act of 1986, requires
businesses to warn consumers of any products that contain chemicals that California determines to cause cancer, birth defects, or reproductive harm. The current list
of chemicals can be found at http://www.oehha.ca.gov/prop65/prop65_list/Newlist.html.
+ Are your Reusable Produce Bags eco-friendly?
A reusable produce bag can easily save over 1000 plastic produce bags in its lifetime. Once a plastic produce bag is pulled off the roll, they have a life of as long
as it takes you to get home and unload your produce. While they are not made of a recycled fabric, they are a sustainable way to carry your produce and other items.
+ Can we store veggies and fruit in our 3B Bags?
The main purpose of our Reusable Produce Bags is for grocery shopping. We do not claim that they prolong the freshness of your produce and other items.
+ What happens to my bag once its useful life is over?
We didn’t think it was right that our bags should wind up in a landfill after years of carrying various items.
You can send your bag back to us and we will take care of getting it recycled. Send to:
3B Bags Recycling Effort
8950 Barrons Blvd. Unit 103
Highlands Ranch, CO 80129
3B Bags Recycling Effort
8950 Barrons Blvd. Unit 103
Highlands Ranch, CO 80129
Purchasing Online
Payment, Shipping and Refund Policies ...
+ What payment options do I have?
We use PayPal to process all online payments. If you have a PayPal
account, you may use it to pay for your purchase.
If you do not have a PayPal account, you can still pay by credit card using PayPal. There is no obligation to join PayPal when doing so.
If you do not have a PayPal account, you can still pay by credit card using PayPal. There is no obligation to join PayPal when doing so.
+ What shipping options do I have?
3B uses two shipping carriers, USPS and UPS. Small orders are typically shipped using USPS.
Larger orders will use UPS. As a customer, you may select either shipper when you make the order.
We ship your order within 4 business days of receipt. If there is an exception, we will contact you with the expected ship date.
We ship your order within 4 business days of receipt. If there is an exception, we will contact you with the expected ship date.
+ What is your return and warranty policy?
We hope that you are satisfied with your bag. All of our Reusable Produce Bags have a 1 year limited
warranty against defects in material and workmanship. We will replace defective items and shipping is FREE.
If you wish to return a purchased item, for any reason, please email customer service to let us know why you are returning the items and to obtain the shipping address.
If you wish to return a purchased item, for any reason, please email customer service to let us know why you are returning the items and to obtain the shipping address.
We always refund the full purchase price of the items you return, regardless of the reason.
Once we receive the items and confirm the defect, we will fully refund you for all costs incurred.
Once we receive the items and confirm the defect, we will fully refund you for all costs incurred.
+ I'm having trouble using PayPal in the Safari browser.
Safari 5 is safe to use with PayPal. There is a known problem with earlier versions when connecting to PayPal.
If you get "hung up" in the PayPal payment process and are using Safari, please update to the latest Safari
version or use a different browser to make your purchase.
About Us
Our Mission and Interests ...
We operate from Highlands Ranch, Colorado ... a suburb south of Denver.
We opened our "virtual" store for business in 2008. Since then, our sales have expanded to brick and mortar resellers, both large and small.
Our products are now on the shelf in over 200 stores, across 40 states!
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Contact Us
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- - Fax: +1 (303) 683-3789